Privacy notice
This notice explains what happens to information you give Augusta Probate, and what happens when you simply read the site.
Almost nothing on this site sets a cookie. Analytics are cookieless, and nothing here tracks you across other websites.
There is one exception. Two pages, about Augusta and why executors choose Augusta, can show a map from Google. Loading that map lets Google set cookies on your device and tells Google your IP address, so we ask first. Until you say yes the map does not load and Google is not contacted at all. If you say no, the map stays hidden and nothing else about the site changes.
Your answer is remembered in your browser’s own storage rather than in a cookie, so declining does not set the thing you declined. To change your mind, clear this site’s stored data in your browser and you will be asked again.
What do we collect when you just read the site?
Nothing that identifies you.
We use Plausible Analytics, which is cookieless, stores no personal data, and does not follow visitors between sites. It records aggregate counts, which pages were viewed, which site sent you here, roughly which country the request came from. None of that can be traced back to an individual.
Our hosting provider also keeps standard request logs, which include IP addresses, for security and diagnostics.
What do we collect when you make an enquiry?
Only what you type into the form, plus a small amount of context about where the enquiry came from.
You give us:
- The property postcode
- Your name
- A phone number or an email address, whichever you prefer. You do not need to give both
- Optionally: whether there is a date the property needs to be sold by
- Optionally: anything else you choose to tell us in the free-text box
We also record which page the enquiry came from, the referring page, and your browser’s user-agent string, so that we can make sense of the enquiry when we call you back.
We do not ask for, and you should not send us, financial details, bank information or copies of identity documents through this form.
Why are we allowed to process it?
For responding to an enquiry you have chosen to send us, our lawful basis is legitimate interests. You have asked us to get in touch about a property, and replying is what you are expecting.
To be confirmed before launch. A legitimate interests assessment must be completed and kept on file, and the basis for the acknowledgement email confirmed. See §13.2.
Who else handles your information?
We use the following processors. Each one is named because you are entitled to know where your information goes.
| Processor | What they do | Where |
|---|---|---|
| Vercel | Hosts the site, runs the enquiry form, keeps request logs | Enquiry processing pinned to London (lhr1) |
| Mailjet | Sends the notification to us and the acknowledgement to you | EU |
| Plausible | Cookieless analytics | EU |
| Serves the map on two pages, and only once you allow it. Google receives your IP address and sets its own cookies | Global |
To be confirmed before launch. Data processing agreements with Vercel and Mailjet must be confirmed and the postcode-lookup vendor named once chosen. See §13.2.
We do not sell your information, and we do not share it for advertising.
How long do we keep it?
To be confirmed before launch. §13.2 requires a stated retention period with automated deletion, not “indefinitely”. This section must state a specific period before this page goes live.
What can you ask us to do?
You have the right to ask for a copy of the information we hold about you, to have it corrected, to have it erased, and to object to us processing it. You can also complain to the Information Commissioner’s Office at ico.org.uk.
To make any of those requests, contact us using the details below and we will respond within one month.
To be confirmed before launch. §13.2 requires a named owner for data subject requests.
How do you contact us about this notice?
Email or call us using the details in the footer of this page. If you would rather write, our address is below.
The data controller for the information described in this notice is Augusta Probate Limited, a company registered in England and Wales under company number 17167349, whose registered and trading address is 51 Harley Street, London W1G 8QQ.
Email info@augustaprobate.co.uk or call 07789 687056.